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Why Your Business Needs a FieldSales?

You need FieldSales to make your business more efficient and increase your revenue per employee. You need FieldSales to create repeatable successful processes. You need a FieldSales because we (and your competitors) are looking for competitive advantage in a multi-channel customer environment. You need to capture the interest of customers that are increasingly sophisticated and are ignoring the old methods we used to market and sell to them. You need a FieldSales to look into your near future and be predictive of your revenue. You need FieldSales to mitigate the risk and costs of staff turnover. You need FieldSales to engage in a cycle of continuous improvement. You need FieldSales for your business to survive.

Streamline your sales process

The foremost advantage of FieldSales is that it accompanies your sales team throughout the entire process of acquiring a lead, converting it into a customer, and closing subsequent opportunities. It’s right there in the name: a FieldSales will streamline the management of customer relationships.

Centralize customer information

The FieldSales will keep customer information in individual files. These files can be fleshed out with fresh data with each new development of your relationship with a customer. Every phone call, email, contract, offer, etc. will be kept in one convenient place. This will save your team both time and effort, since they won’t have to scramble to access a client’s file in a pinch.

Accompany the customer journey

In your FieldSales, you will be able to plan your course of action. Rather than rely on a spreadsheet, planner, or (god forbid) a rolodex, a course of action can be laid out every step of the way. This will allow your sales team to focus on closing, rather than expending time doing paperwork.

Foster inter-departmental cooperation

Since FieldSales can gather all types of information, it can be the rallying point for the different departments in your company. Coordinating sales, support, marketing, and development is a tricky affair, and without smooth cooperation between those teams, the customers are the ones to suffer and churn.

Improve your customer service

Getting customers is tough enough as it is. The last thing you want is to lose them due to subpar service.FieldSales allow you to extend the power of learnings among customer service agents, routing cases to the right agent and helping agents answer questions with shared knowledge.

Reports made easy.

If your salespeople are manually entering data to produce reports, they’re spending less time doing what they should be doing: selling. The FieldSales gives you more specific reports based on employees and periodic wise from single day to years. It saves you employee times so that they can focus on getting customers.

Better forecasts for better progress.

Forecast your revenue and assign targets for your team with key information like deals in the pipeline, quotas achieved during the last fiscal year, and individuals or teams that are working towards their goals. Identify the bottlenecks using real-time data and boost your team's performance.

Territory management for easy customer segmentation.

Whether your company organizes sales teams around geography or product lines, territory management handles any form of customer segmentation. Share accounts among territories, identify regions that make a profit, allocate resources, and exceed sales forecasts, all while offering excellent customer service.

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